News from Pursuit


Stay one step ahead

The retail sector has always been cut-throat but with a tough economy and an uncertain future, for the independent retailer on the high street, life may never have seemed so challenging. Sure, you might have a great...

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Looking to the future

In our second blog post relating to an article published by The Economist Intelligence Unit earlier this year, we look at The Store of the Future. The ideas outlined below are all ways that high street stores and...

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Bricks and mortar retailers fight back

The rise of online retailers such as Amazon and e-Bay have undoubtedly posed a real challenge to the high street store and many brands have wilted or disintegrated under the pressure. However, as human beings, we have a...

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A return to high street shopping

When you have been in business as long as some of our team here at Pursuit Software, you really appreciate the changes that the retail sector has been through over the past few decades and some of the challenges that a...

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A return to the golden age of customer service

SmartMPOS launched in the jewellery retail sector in August and was then launched to the wider retail sector a few weeks later. Among its many advantages are an ability for shop staff to interact with the customer as...

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SmartMPOS - Perfect for the independent retailer

SmartMPOS launched in the jewellery retail sector in August and was then launched to the wider retail sector a few weeks later. Among its many advantages are an ability for shop staff to interact with the customer as...

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Using mobile technology to improve productivity

Mobile technology is changing the retail landscape and Pursuit Software is at the forefront of the revolution with its SmartMPOS system. The first challenge for all managers is how to keep your employees engaged. The...

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Empowering staff through SmartMPOS

A business is only as strong as its staff and good staff are hard to come by but even harder to retain. All of which means that the more a manager or owner of a business can create an environment that attracts great...

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Norwich: A fine city when it comes to technology

For people who live and work in Norwich, it came as no surprise when the city was named in the top 20 cities in the UK for technological innovation. While there is a common (mythological) stereotype of your typical...

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SmartMPOS offers a positive customer experience

While the retail environment is a fast-moving beast, there are some things that never change. Customers want good service, staff want to feel valued, word of mouth is the best form of advertising. We feel SmartMPOS...

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The thinking behind SmartMPOS

Speak to any managing director or financial director and mention the words ‘system upgrade’, and you can be pretty sure of a white-faced reaction. All too often a system upgrade results in high costs, lots of...

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The view from the shop floor

There is a saying “to be forewarned is to be fore-armed” and this is very true of the staff on the shop floor. With a massive 72 per cent of store staff claiming that customers are more demanding now than they ever...

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Putting the customer first

Imagine the scenario: a customer walks into your shop and is greeted immediately by a member of staff. They enjoy a quick conversation where the customer outlines his or her requirements and the member of staff is able...

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